Our Level 2 CPD Human Resources Certificate contains seven units:
Unit 1: The Basics of Working in HR
Human resource management is an important part of any organization. It is the maximization of employee performance for the sake of improving business gains. This unit explains the objectives and functions of the human resource department and the importance of proper human resource management.
Unit 2: Recruitment and Selection
This unit is a guide through the recruitment process. Each step of the process is explained extensively, the roles and responsibilities of the human resources department in recruitment and staff selection are also discussed.
Unit 3: Successful Interview Techniques
The prosperity of a company depends on the employees, their efficiency and cooperation. This is why it is paramount to have expert interviewing skills. This unit outlines the various techniques to apply when preparing to interview potential employees.
Unit 4: Employee Training and Development
It is essential to pay attention to staff performance, as this is what pushes an organization forward. This unit trains candidates on determining the significant areas of improvement for each employee. The importance of employee training and development is also discussed.
Unit 5: Effective Performance Management
The fifth unit goes further into monitoring staff performance. It gives the strategies that ensure and maintain excellent staff performance in an organization.
Unit 6: How to Reward Employees for Good Attendance
Unit 6 explores the purpose and benefits of rewarding employees for things like excellent attendance and punctuality. It also explains how receiving rewards will greatly improve staff performance and make the work environment a lively and enjoyable one.
Unit 7: How to Deal with Discipline Problems in the Organisation
Preventing problems in the workplace requires firm disciplinary steps. The last unit of this course gives the most considerate disciplinary steps and trains candidates on the strategies that ensure discipline in an organization.