Giving Effective Feedback QLS Level 1

Unit 1: Feedback and Its Essentials

This module introduces the basics of giving feedback, including key definitions and essential communication skills. It also explores different questioning techniques and voice qualities needed to deliver feedback clearly and effectively.

Unit 2: Characteristics of Effective Feedback

In this module, learners discover the six main traits of impactful feedback and how to apply them in various settings. It also covers both formal and informal feedback frameworks, along with tips for receiving feedback constructively.

Completing the Giving Effective Feedback QLS Level 1 course can support career growth in a variety of roles that require strong communication and interpersonal skills. Learners may pursue entry-level positions such as Team Assistant, Customer Service Representative, or Administrative Support Officer. The course also benefits professionals in HR, teaching, coaching, and supervisory roles by strengthening their ability to deliver constructive feedback. Whether you're managing teams, mentoring colleagues, or engaging with clients, this qualification enhances your confidence and effectiveness in communication, setting a solid foundation for progression into leadership, training, or people management positions.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.