It’s only by acknowledging our strengths and weaknesses that we’re able to grow and improve. From entry-level employees to top-tier management, working with feedback allows us to take that next important step forward. Providing useful feedback means first considering the key features of constructive feedback. You need to know how to ask the right questions, adopt the right tone in accordance with the scenario and dig as deep as necessary to obtain the information you need. Feedback is a two-way communicative process – one that gives both sides the opportunity to voice their thoughts, advice and uncertainties. Those who master the art of delivering feedback play a critical role in the ongoing development of employees at all levels.
This exclusive tutorial has been designed for business owners, managers, supervisors, team leaders and anyone working in HR. Explore the key features of constructive feedback in the workplace, along with professional probing techniques and how to work with open/closed question. Study the key characteristics of an effective tone and voice, develop advanced questioning skills and start making feedback work harder for your business and its workforce..
After the completion of this course learners will be able to:
This is a standalone course and assumes no prior knowledge.
|Course at QLS|
|Course Duration||10 Hours|
|Start Date||on going|