Employers and managers must be ready to deal with any and all challenging situations that may occur. Which includes any acts of aggression of violence that take place within the workplace. In the wake of a violent incident of any kind, confidence in the organisation can be shaken at every level of the workforce. Motivation can suffer, productivity declines and the whole dynamic of the workplace in general takes a hit. Unsurprisingly, the workforce looks to team leaders, members of management and even the owners of the business for support, inspiration and confidence. In the absence of effective and appropriate response programs, the damage done can be permanent.
This highly targeted tutorial focuses on an important aspect of anger management from a modern business perspective. Learn how to develop effective emergency response plans, build an essential threat response process and implement a review the effectiveness of any existing programs. Explore the applications of anger management strategies in the workplace, what to do and what not to do when violence happens, the importance of creating an incident response checklist, process application in the event of an incident and more..
No prior knowledge is required to take this unit.
|Course at QLS|
|Course Duration||10 Hours|
|Start Date||on going|