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Balanced Scorecard Basics


Balanced Scorecard Basics

A rudimentary understanding of balanced scorecard basics is necessary to succeed in business management.  Roughly defined, the balanced scorecard (BSC) refers to a strategic planning and management system used to oversee key business processes.  Communicating goals and targets, ensuring daily processes are aligned with strategy, prioritising services and projects, monitoring progress in accordance with strategic goals and so on. The BSC lies at the heart of strategic planning and management, enabling the business to produce the results required to remain competitive.  Regardless of the size or nature of the business, a working understanding of the balanced scorecard can significantly enhance strategic management efficiency and effectiveness.

This ‘Balanced Scorecards Basics’ tutorial has been designed for business owners, managers and anyone looking to gain a better understanding of the balanced scorecard.  Explore the purpose and value of the balanced scorecard, along with the balanced scorecard dashboard and the process of creating and working with a viable BSC.  Study a breakdown of the effective balanced scorecard, a sample tactical action plan and the wide-reaching benefits of strategic planning.



  • Define what the balanced scorecard is and its benefits
  • Describe common balanced scorecard pitfalls & how to avoid them
  • Determine if the balanced scorecard is right for your organization

Programme Content


  • Understanding the balanced scorecard
  • The Need for the Balanced Scorecard
  • Balanced Scorecard Process
  • Sample Balanced Scorecard
  • Sample Tactical Action Plan

Target Audience

  • Business owners, managers, entrepreneurs,
  • People seeking to expand their career opportunities
  • Existing employees looking to develop their CPD
  • Team Leaders and supervisors
  • Entrepreneurs planning to start their own business
  • Office workers at all levels


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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