What’s the single most important skill to master as a coach, trainer or mentor? The answer – communication. Getting important messages across to candidates/delegates means more than simply providing them with the relevant information. The way you communicate will determine how much information is assimilated, how/if it is retained and whether it is acted upon. More often than not, the message is less important than the method by which it is delivered. Before, during and after any formal sessions or workshops of any kind, it’s the effectiveness of your communication skills that will determine your competence as a trainer.
Discover the secret to being a good communicator with this insightful tutorial. Learn how to lead a discussion with confidence and purpose, along with the importance of doing so. Explore questioning as a training technique, knowledge evaluation, transfer of learning, impact evaluation, reaction and the need for effective communication in all aspects of training and development..
No prior knowledge is required to take this unit.
|Course at QLS|
|Course Duration||10 Hours|
|Start Date||on going|