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Skills for the Administrative Assistant Course

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Skills for the Administrative Assistant Course

Course Overview

Administrative Assistant Certification Programs

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.

This course presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.

 What Will Students Learn?

  • Think critically when choosing a project team

  • Make the best of an assigned project team

  • Help teams move through various stages to become a high-functioning unit

  • Maximize productivity at team meetings

  • Reward and motivate your team

  • Develop and execute a communication plan

  • Communicate with sponsors and executives more effectively

  • Identify strategies for working with problem team members

Course Syllabus

Unit 1

Skills needed to become a Successful Administrative Assistant

The unit 1 covers the following topics:

  • The Importance of Appearance
  • Tips for Success
  • Distorted Thinking

Unit 2

Understanding and Improving your Assertiveness

The unit 2 covers the following topics:

  • What is Assertiveness?
  • Improving Your Assertiveness Skills

Unit 3

Communication Skills

The unit 3 covers the following topics:

  • Asking and Listening
  • Active Listening
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Writing Skills
  • Spelling Tips and Tricks
  • Proofreading
  • Self-Management
  • Time Management Tips

Unit 4

Working as a Team and with Difficult People

The unit 4 covers the following topics:

  • Working with Difficult People
  • Guidelines for Saying No
  • Dealing with Stress
Career Path
Who Shoud Take This Course
Accreditation

This course has been accredited under ABC Awards Quality Licence Scheme by Brentwood Open Learning College Limited which has been approved as ABC Awards QLS centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by ABC Awards. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

What is ABC Awards?

ABC Awards is a national awarding organisation that has years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

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  • Pay Today: £395£315

Overview

Level Level 3
Duration 200 Hrs
Endorsement Body Endorsed By ABC Awards and Certa Awards

BULK DISCOUNTS

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Bulk discounts are available on purchases of 10 or more courses. If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on +44 2071019663 to make an enquiry.

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