Secretarial Course Level 7

Level 7 Admin, Secretarial and PA Skills Diploma - Course Outline

This advanced Level 7 Diploma takes place over the course of 08 in-depth modules:

Module 1: Introduction to the Modern PA/Secretary Role

This module introduces the evolving responsibilities of secretaries and PAs, explaining their role in supporting executives and managing administrative functions.

Module 2: Communication and Interpersonal Excellence

Learners develop professional communication skills, focusing on clarity, professionalism, and interpersonal relationships to strengthen workplace collaboration.

Module 3: Time, Task, and Schedule Management

This module explores tools and strategies for managing time, prioritising tasks, and coordinating schedules efficiently to improve productivity.

Module 4: Digital Office Management & AI Tools

Students discover how to manage a modern digital office, using AI-powered tools and technologies to streamline administrative operations.

Module 5: Records, Reports, and Data Handling

This module covers best practices for organising records, preparing reports, and handling sensitive data with accuracy and confidentiality.

Module 6: Meeting and Event Coordination

Learners study how to organise meetings and events, from scheduling and logistics to follow-up communications and documentation.

Module 7: Conflict Resolution and Professional Conduct

This module teaches strategies for resolving workplace conflicts and maintaining professionalism, even in challenging situations.

Module 8: Career Growth and Executive Support

The final module explores pathways for career progression, focusing on executive-level support skills and professional development strategies.

A career as a PA or secretary could take you places you never dreamed possible. Whether looking to climb the ranks with an established employer or take the first steps towards self-employment, this Level 7 Admin, Secretarial and PA Skills Diploma could be just the thing.  Typical job titles in the field include Personal Assistant, Personal Executive Assistant, Office Assistant, Support Secretary, Data Entry Clerk, Administrative Assistant, Office Manager, Personal Concierge, Executive Assistant and many more besides.  All with huge scope for progression and generous earnings potential.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What is a secretarial and personal assistant?
A secretarial and personal assistant is a professional who supports executives or managers with administrative tasks, including scheduling meetings, managing correspondence, and handling confidential information.

What is the meaning of admin secretary?
An admin secretary is responsible for performing both administrative and secretarial duties in an office, such as organizing files, coordinating meetings, and supporting overall office operations.

What is secretarial and office administration?
Secretarial and office administration refers to the processes and responsibilities involved in running an efficient office environment, including document management, communication, scheduling, and clerical support.

What is a PA in admin?
A PA (Personal Assistant) in admin is someone who provides one-on-one administrative support to an executive or manager, often handling both personal and professional tasks to ensure seamless operations.

Is admin higher than secretary?
While job titles can vary by organization, administrative roles can be broader and more strategic than secretarial positions. However, both positions are vital and often overlap in responsibilities.

Is this Level 7 course suitable for beginners?
This course is ideal for learners with some prior administrative experience, but motivated beginners looking to advance their skills are also welcome.

Does this course provide training in Microsoft Office applications?
Yes, the final module of the course offers essential training in MS Word, Excel, and PowerPoint—key tools for any administrative or PA role.

Can this diploma help me get a promotion or new job?
Absolutely. A Level 7 diploma demonstrates advanced skills and professional commitment, which can enhance your CV and improve your career prospects in administration and executive support roles.

Are there assessments for each module?
Yes, each of the 20 modules includes an online assessment to test your understanding and reinforce your learning as you progress.

Will I receive a certificate after completing the course?
Yes, upon successful completion, you'll receive a CPD-accredited certificate from OHSC, along with a Certificate of Completion from CPD Courses.