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The Professional Supervisor Course

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The Professional Supervisor Course

Course Overview

Supervisor Courses Online

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

What Will Studenats Learn?

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.a
Course Syllabus

Unit 1

Roles and Responsibilities of a Supervisor

The unit 1 covers the following topics:

  • A Supervisor’s Responsibilities
  • Action-Centered Leadership
  • The Action-Centered Leadership Model
  • Planning and the Elements of Planning
  • Setting Goals

Unit 2

Role of Leadership in Supervision

The unit 2 covers the following topics:

  • Defining Leadership
  • Brief History of Leadership Studies
  • The Situational Leadership Model
  • The History behind the Situational Leadership Theory
  • Identifying Characteristics and Preferences

Unit 3

Effective Team Building process

The unit 3 covers the following topics:

  • What is a Team?
  • Advantages and Disadvantages of Teams
  • The Five Stages of Team Development
  • Team Leadership
  • Characteristics of Team Players

Unit 4

Communication Skills for Supervisor

The unit 4 covers the following topics:

  • Defining Communication
  • Communication Barriers
  • Active Listening Skills
  • Tips for Becoming a Better Listener
  • Questioning Skills
  • Probing Techniques
  • The Communication Process
  • Motivating Employees
  • Orientation and on boarding
  • Training Tips and Tricks

Unit 5

Assessing Employee’s Performance and Managing Workplace

The unit 5 covers the following topics:

  • Providing Feedback
  • Characteristics of Effective Feedback
  • Receiving Feedback
  • Defining Delegation
  • Delegation Role Plays
  • Dealing with Conflict
  • The Conflict Resolution Process
  • The Problem Solving Model
  • Managing Disciplinary Issues
  • A Sample Discipline Checklist for a Supervisor
Career Path
Who Shoud Take This Course
Accreditation

This course has been accredited under ABC Awards Quality Licence Scheme by Brentwood Open Learning College Limited which has been approved as ABC Awards QLS centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by ABC Awards. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

What is ABC Awards?

ABC Awards is a national awarding organisation that has years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

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  • Pay Today: £395£119

Overview

Level Level 3
Duration 200 Hrs
Endorsement Body Endorsed By ABC Awards and Certa Awards

BULK DISCOUNTS

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Bulk discounts are available on purchases of 10 or more courses. If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on +44 2071019663 to make an enquiry.

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