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High Reliability Organizations QLS Level 1

Course Overview

Behaviour Based Interview Training 

Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and super storms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.

This course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.

What Will Students Learn? 

  • Define the characteristics of a high reliability organization
  • Define key concepts required for high reliability, including mindfulness and expectations
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
  • Audit activities at all stages to assess the business’ reliability
Course Syllabus

Unit 1

Developing a High Reliability Organization

The unit 1 covers the following topics:

  • What is a High Reliability Organization?
  • HRO Principles
  • The Deepwater Horizon Disaster
  • The Anticipation Principles
  • The Containment Principles
  • Auditing for High Reliability
Career Path
Who Shoud Take This Course
Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

 

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Overview

Course at QLS Level 1
Duration 80 Hrs
Endorsement Body Endorsed by Quality Licence Scheme

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