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80 Hrs Duration
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Course Overview
Behaviour Based Interview Training
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and super storms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
Who Shoud Take This Course
· Newcomers seeking entry-level roles in safety, risk management, or quality assurance
· Professionals working in high-risk industries such as healthcare, aviation, energy, or manufacturing
· Team leaders and supervisors who want to improve operational reliability and safety culture
· Business owners aiming to enhance consistency and reduce risk within their organisations
· Graduates interested in exploring careers in compliance, quality control, or operations management
· Managers and employees responsible for implementing safety protocols or performance audits
· Anyone looking to boost their career by gaining skills in resilience, accountability, and organizational reliability
Course Syllabus
Unit 1: Developing a High Reliability Organization
This unit explains what a High Reliability Organization (HRO) is and introduces the core HRO principles that ensure consistent performance. Learners will study the Deepwater Horizon disaster as a case study and explore anticipation, containment principles, and auditing methods to maintain reliability.
Career Path
This course opens career opportunities in industries where safety and reliability are critical, such as healthcare, aviation, manufacturing, and energy sectors. Graduates can pursue roles like safety officers, quality assurance specialists, risk managers, and compliance coordinators. It is ideal for professionals aiming to improve organizational resilience and reduce errors in high-stakes environments. By mastering HRO principles and auditing techniques, learners become valuable assets for companies focused on operational excellence and risk mitigation. This course also prepares individuals for leadership positions that require strong decision-making and crisis management skills, boosting their career growth in reliability-focused organizations.
Endorsement
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
FAQs
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