Completing the Closing the Generation Gap in the Workplace QLS Level 1 course prepares individuals for roles focused on improving workplace culture and employee relations. Graduates can pursue careers in human resources, organizational development, employee engagement, and diversity and inclusion. This course is valuable for managers, team leaders, and HR professionals who aim to foster a collaborative and inclusive environment across generations. It also benefits coaches and mentors seeking to enhance their ability to support diverse teams. The skills gained help individuals advance into leadership positions where managing generational dynamics is key to driving productivity and retention in today’s multi-generational workforce.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.