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Supervising Others Course

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Supervising Others Course

Course Overview

Supervisor Certificate Online Program

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.

This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

What Will Students Learn?

  • Adjust to the supervisor’s role with confidence.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that you can develop to enhance your supervisory skills.
  • Use time management and planning techniques to maximize your success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

 

Course Syllabus

Unit 1

Responsibilities of a Supervisor

The unit 1 covers the following topics:

  • Responsibilities of a Supervisor
  • Building the Right Environment
  • Committing to Lifelong Learning
  • Learning Plans

Unit 2

Planning for Success

The unit 2 covers the following topics:

  • Setting Goals with SPIRIT
  • Planning for Success
  • Time Management Tips
  • The Master Plan
  • The Supporting Plan
  • Usage of Resources
  • Usage of Resources
  • Communication Plan
  • Suggestions to Maximize Planning and Prioritizing

Unit 3

Skills Required for a Supervisor

The unit 3 covers the following topics:

  • Active Listening Techniques
  • Tips for Becoming a Better Listener
  • Questioning Skills
  • Probing Techniques
  • Managing Non-Verbal Messages
  • Giving Feedback
  • Receiving Feedback
  • Understanding Learning Styles
  • Obstacles to Effective Instructions
  • Orders, Requests, and Suggestions
  •  

Unit 4

Conflict Management

The unit 4 covers the following topics:

  • The Conflict Resolution Process
  • Managing Challenging Situations
  • Steps for a Difficult Conversation
  • Frustrated Relationship
  • Developing Relationships
  • Establishing Credibility
Career Path
Who Shoud Take This Course
Accreditation

This course has been accredited under ABC Awards Quality Licence Scheme by Brentwood Open Learning College Limited which has been approved as ABC Awards QLS centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by ABC Awards. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

What is ABC Awards?

ABC Awards is a national awarding organisation that has years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

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  • Pay Today: £395£315

Overview

Level Level 3
Duration 200 Hrs
Endorsement Body Endorsed By ABC Awards and Certa Awards

BULK DISCOUNTS

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Bulk discounts are available on purchases of 10 or more courses. If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on +44 2071019663 to make an enquiry.

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