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Certificate in Hotel Management QLS Level 1 Award

Course Overview

Hotel Management Certificate Online

Level 1 Award in hotel management provides a comprehensive introduction to the most challenging field in the hospitality industry – Hotel Management. Our exclusive hotel management certificate online, the first in a series of courses, provides candidates with an in-depth knowledge of the fundamentals of hotel management, explaining the key roles of a hotel manager among others.

With no fixed schedule, the flexibility of this online hotel management course presents a great platform for everyone to learn. In addition, the course also comes with full tutor support to guide candidates through every step of the course. Assignment-based, the award in hotel management ensures candidates have the necessary practical experience required to excel in any hotel management role.

Being an introductory hotel management course qualification, this course focuses on the two most crucial aspects of hotel management. The course begins with the introduction to hospitality management, where the concepts and terminologies of hospitality management and the roles and responsibilities of a hotel manager, are discussed. The course rounds up with a study of the core Principles of housekeeping and food management.

Course Syllabus

The award in Hotel Management consists of the following two units.

Unit 1: Introduction to Hospitality Management

The first unit of the award in Hotel Management commences by providing candidates with a comprehensive overview of the hospitality industry. Here, candidates are exposed to the principles, operations, and challenges of the hospitality industry. In addition, as an essential knowledge required of a Hotel Manager, candidates are worked through the concepts of Administration, Human Resources Management, Public Relations among others.

Unit 2: Housekeeping and Food Management

This Unit introduces candidates to the essentials of housekeeping and food management. Candidates explore the various aspects of housekeeping such as the management of inventories for linens, uniforms and cleaning agents, expenses control, laundry operations, security roles of housekeepers etc. This unit also expounds on best practices in food management such as organisation and management of kitchen staff, restaurant planning and layout, table and seating arrangement, budget management and many others.

Career Path

The hospitality industry offers candidates a wide range of career choices. On completing the course, candidates are equipped with the skills and knowledge needed to excel as Events Planner, Concierges, Front Desk officers, Housekeeper, Bar Manager and other roles with an average salary of £27,364 per annum.

Who Shoud Take This Course
  • Graduates seeking to gain employment
  • Workers in other industries seeking a career change
  • Existing workers seeking to get modern hotel management skills
  • Businessmen looking to explore new terrains
  • Anybody interested in the field of Hotel management

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Course at QLS Level 1 Award
Duration 60 Hours
Endorsement Body Endorsed by Quality Licence Scheme

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Customer Reviews
Reviews: (3)
Logistics and Supply Chain Management (Level 4)


Its very convenient, I have time to go through the materials and make the assessment when I have time next to work. I get feedback always within couple of days.
I get very useful materials, the course is really about the topic, very detailed and connected to reality.

Cser Aliz
Public Relations - Level 1


I do like a part dedicated to the practice in your studying material, that prevents from a passive reading of the material and helps to apply a new knowledge right now or at least to try to do it. As well, it's a great technique to memorise new material, because I did remember my answers to your questions in the texts. I've just started my course so maybe later I can provide and share with you more my insights I'll discover. 

Makota Anna
Diploma in Diet and Nutrition - Level 5


  • Easy to approach instruction
  • Very organised and helpful Tutor at any time.
  • The way my teacher presented the course information by hitting the main points
  • Great teacher, who knows the material
  • I am confident that I firmly understand Nutrition and diet from my teacher's teaching
  • The improvement of course material related to tests
  • He gives good notes
  • The quizzes and online assignments are very helpful for the tests and questions clearly explained.
  • My teacher follows up with my work and many more my list is endless and its my pleasure.

Atim Grace