CPD Courses Categories

Admin, Secretarial & PA

Personal Assistant Courses

Administrative professionals play a vital role in ensuring organisations operate efficiently, providing the support that keeps teams organised, executives productive, and daily operations running smoothly. Our Personal Assistant Courses are designed to help learners develop the practical knowledge, organisational skills, and professional confidence required to succeed in a wide range of administrative and executive support roles. Whether you are starting your career, returning to the workplace, or looking to build on your existing experience, these flexible online courses provide an excellent opportunity to strengthen your skills while supporting your Continuing Professional Development.

Build Practical Skills with Secretary Courses Online

Successful administrative professionals combine excellent communication with strong organisational abilities and attention to detail. Our Secretary Courses Online introduce learners to the essential responsibilities of modern office administration, helping them understand how to manage busy workloads while maintaining high professional standards.

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Admin, Secretarial & PA - Diploma QLS Level 7

£220 + vat View Course
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Executive PA Advanced Diploma QLS Level 7

£220 + vat View Course

Admin, Secretarial & PA (22 modules in all)

#1

The Job Functions of a PA Secretary

#2

Telephone Skills

#3

Mail Services and Shipping

#4

Travel Arrangements

#5

Organising Meetings

#6

Time Management

#7

Keeping Accurate Records

#8

Writing Business Letters

#9

Other Written Communication

#10

Presentation Skills

#11

Communication Skills

#12

Active Listening

#13

Administrative Skills

#14

Office Management & Supervision

#15

Budgets and Managing Money

#16

Dealing with Difficult People and Conflict Resolution

#17

Business Ethics for the Office

#18

Business Etiquette

#19

Effective Planning and Scheduling

#20

Microsoft Office Skills

#21

Anger Management

#22

Stress Management