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Grievance Procedures, Disciplinary Actions, and Employee Dismissals


Human Resources Disciplines

Effective human resource management means knowing how to deal with difficult situations. No workforce is 100% perfect and there will always be challenging individuals and scenarios to manage. In some instances, employees bring key issues to the attention of management. In others, team leaders and managers must proactively isolate problem behaviour where it exists. But wherever issues are detected, knowing how to deal with them effectively and professionally is one of the most important human resources disciplines. Anything to the contrary could stand to make the problem even more serious than it already is.

This advanced tutorial is ideal for business owners, managers, HR managers, team leaders and anyone in charge of overseeing other employees. Study the causes and effects of grievances in the workplace, along with how to act when grievances are raised. Explore disciplinary procedures, some of the most common reasons for employee dismissal and how/when to help employees find alternative employment in specific cases.



  • Description of grievance
  • Explore the grievance procedures
  • Explain redundancy and its implications

Programme Content


  • What is meant by Grievance?
  • Causes of Grievances
  • Effects of Grievance
  • Operating the disciplinary procedure
  • Admissible reasons for dismissal
  • Helping employees obtain alternative employment

Target Audience

  • Existing HR workers looking to develop their CPD
  • Business owners, managers , team leaders and supervisors
  • Individuals looking to enhance their CVs


This is a standalone course and assumes no prior knowledge.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body BOLC
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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