Advanced Operations Management Course

This course consists of the following units:

Module 1: Fundamentals of Operations Management in the Digital Age

This module provides an introduction to the principles of operations management while exploring how digital tools and AI are transforming business efficiency.

Module 2: Process & Quality Management

Students learn how to design and improve business processes while applying quality management principles to achieve consistency and customer satisfaction.

Module 3: Supply Chain & Procurement in the AI Era

This module explores global supply chain strategies and procurement practices, with a focus on AI-driven decision-making and digital transformation.

Module 4: Planning, Scheduling & Resource Optimisation

Learners gain practical skills in planning and scheduling operations, ensuring resources are used efficiently to meet business goals.

Module 5: Talent & Succession Management in Operations

This module highlights strategies for managing workforce performance, succession planning, and leadership development within operational settings.

Module 6: Project & Change Management

Students develop skills in managing projects, leading change initiatives, and overcoming resistance to ensure smooth business transformation.

Module 7: Risk, Ethics & Resilience in Operations

This module covers risk assessment and mitigation, ethical practices, and resilience strategies for maintaining stability in uncertain times.

Module 8: Innovation, Communication & Executive Presence

Learners explore innovation and creative problem-solving, while also building strong communication skills and executive presence for leadership roles.

A Level 7 Operations Management Diploma could help fast-track the progression of anyone looking to climb the leadership ladder in a corporate setting.  Whether starting from scratch or already working in a business environment, an endorsed diploma program could make all the difference.  Typical job titles in the field include inventory manager, operations officer, operations analysis, supply chain specialist, inventory planner, supply services specialist and many more besides.  Entry-level salaries of around £25,000 are the norm in the field of operations management.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What is the meaning of operations management?
Operations management refers to the planning, organizing, and supervision of processes, and making necessary improvements for higher profitability. It involves managing resources efficiently to produce goods or deliver services.

What are the 7 main functions of operations management?
The core functions include:

1. Product and service design
2. Quality management
3. Process and capacity design
4. Supply chain management
5. Inventory management
6. Scheduling
7. Maintenance

What is an example of operations management?
A retail company managing its inventory levels, forecasting product demand, and ensuring timely product delivery to customers is a practical example of operations management.

What is an operations manager in simple words?
An operations manager ensures that a company runs efficiently. They oversee daily activities, manage teams, and coordinate departments to meet business goals.

What is the operations role in an organization?
Operations play a vital role in turning inputs (like labour, materials, and technology) into finished products or services, ensuring smooth processes, cost control, and high customer satisfaction.

What does the Level 7 Diploma in Operations Management cover?
The course includes 20 comprehensive modules on topics such as supply chain management, quality control, project management, negotiation, succession planning, conflict resolution, and risk management.

Who should enrol in this operations management diploma?
This course is ideal for aspiring operations managers, project leads, or professionals looking to advance into senior roles that involve strategic and process-driven responsibilities.

Is prior experience in operations required to take this course?
No. While a background in business or management may be helpful, the course is structured to support learners from various industries and experience levels.

What skills will I gain from this course?
You’ll gain skills in logistics, supply chain design, negotiation, leadership, strategic planning, quality assurance, change management, and communication—essential for modern operations roles.

How is the course assessed?
Assessment is based on online assignments and self-reflection exercises at the end of each module. There are no timed exams, allowing flexible and self-paced progress.