This exclusive Level 7 Diploma in Leadership & Management takes place over a series of 15 modules, as outlined below:
Module 1 - Understanding Management and Leadership
The course begins with an introduction to the various leadership styles, along with the importance of understanding your comfort zone as a leadership figure and the differences between managers and leaders. Candidates are also introduced to the concept of consequential thinking, influence strategies and the role of ethics in management and leadership.
Module 2 - Improving Management and Leadership Performance
Candidates then consider the importance of continuous commitment to self-improvement in management and leadership, along with how to establish a personal vision and achieve personal mastery. Course content also covers systems thinking, team learning, mental model analysis and more.
Module 3 - Developing a High-Performing Team
The characteristics and benefits of high-performing teams are discussed in the third module, alongside the potential advantages and disadvantages of team-based work. The primary components of effective team leadership are also discussed, along with the extent to which teams can help individual employees grow and evolve.
Module 4 - Motivating Employees
An exploration of motivation as a key employee performance factor follows in the fourth module, in which candidates are introduced to motivator-identification techniques and several important motivational theories. The importance of values and effective goal setting in the establishment of a motivational climate is also discussed.
Module 5 - Talent Management
The benefits of proactive talent management are discussed in Module Five, in which candidates are familiarised with the importance of effective succession planning. An introduction to Goleman’s Emotional Intelligence Model is also provided, alongside an overview of the Shared Management Model and more.
Module 6 - Succession Planning
A more detailed exploration of the cornerstones of effective succession planning follows in the sixth module, which provides a breakdown of the core components of a viable succession plan and discusses effective information gathering techniques. Identifying resources and analysing risks as part of the succession planning process is also discussed.
Module 7 - Business Process Management
Learners are then introduced to the concept of business process management and a breakdown of the fundamentals of business process improvement. Each of the six primary process improvement phases is discussed individually – the Vision Phase, Design Phase, Modelling Phase, Execution Phase, Monitoring Phase and Optimising Phase.
Module 8 - Communication Skills
The importance of advanced communication skills in all management and leadership contexts is discussed in the eighth module. Candidates learn how to identify and overcome common communication barriers, develop active listening skills and make efficient use of probing techniques to extract information from others.
Module 9 - Negotiation Techniques
The art of effective negotiation and the benefits of honed negotiation skills are discussed in Module Nine, alongside a breakdown of each of the primary phases of negotiation. Candidates learn how to make the negotiation process easier through the strategic application of several helpful negotiation tactics and techniques.
Module 10 - Managing Meetings and Giving Feedback
Feedback techniques and the importance of providing employees with regular feedback are the core focus areas of Module 10. Candidates also learn how to plan and manage meetings, put on an effective presentation and use nonverbal cues (body language) to their advantage in all situations.
Module 11 - Managing Change
The inevitability of change in all organisations is discussed in Module 11, in which learners are familiarised with the different types of change and a breakdown of the change cycle. Helpful tips and guidelines for reacting and adapting to change in an appropriate and efficient manner are also provided.
Module 12 - Managing Time
Time management from the perspective of a leadership figure is discussed in Module 12, familiarising learners with the importance of strategic prioritisation and the avoidance of procrastination. Goal setting in accordance with the SPIRIT model for improved time management is also discussed, alongside workload analysis and how to establish an efficient routine.
Module 13 - Stress Management
Coping with stress in a position of responsibility is discussed in Module 13, in which candidates learn how to manage and handle stress, rather than avoid it entirely. Several helpful strategies for more confident and effective stress management are detailed and discussed.
Module 14 - Managing Conflict
Conflict as an inevitability in an organisational setting is discussed in Module 14, along with how conflict can be both productive and beneficial when appropriately managed. Candidates are familiarised with key conflict resolution techniques, how to manage stress/anger when dealing with conflict and the benefits of preventing problems from occurring in the first place.
Module 15 - Risk Management
Bringing the course to a close, Module 15 provides candidates with a detailed overview of key risk management concepts from an organisational perspective. Topics covered include the different types of risks, the advantages of effective risk management, an introduction to key risk management tools, appropriate responses to risks and risk management as a business factor.