This exclusive Level 6 Certificate in Leadership & Management takes place over a series of 12 modules, as outlined below:
Module 1 - Understanding Management and Leadership
The course begins with an exploration of management and leadership as two entirely different yet closely connected concepts. Candidates are familiarised with the various different leadership styles, along with performance management in the field of leadership and the concept of consequential thinking.
Module 2 - Improving Management and Leadership Performance
Learners then consider the extent to which commitment to continuous improvement lies at the heart of effective leadership performance. Key topics covered in the second module include establishing a personal vision, achieving personal mastery, achieving a shared vision, analysing mental models, systems thinking, team learning and more.
Module 3 - Developing a High-Performing Team
The business-wide benefits of developing high-performing teams are discussed in the third module, along with the extent to which teams can help individual employees with their growth and development. Effective leadership as a component of high-performing team development is also discussed, along with the potential advantages and disadvantages of teams.
Module 4 - Motivating Employees
Employee motivation as a major performance factor is examined in Module Four, in which candidates consider the importance of identifying appropriate motivators to maximise employee performance. The process of establishing and maintaining a motivational climate is also discussed, alongside an introduction to McClelland’s Needs Theory about Motivating Employees.
Module 5 - Talent Management
An overview of the advantages of proactive talent management is presented in the fifth module, in which candidates learn how the prioritisation of talent management can benefit the business and its workforce alike. Key topics covered include talent identification, talent management plan development, the importance of building incentives into the plan and more.
Module 6 - Succession Planning
Candidates then learn how effective and ongoing succession planning plays a direct role in long-term business performance. The most important components of a viable succession plan are detailed and discussed, alongside information gathering techniques, resource identification and risk assessment from a succession planning perspective.
Module 7 - Communication Skills
The criticality of advanced communication skills in all management and leadership settings is discussed in Module Seven. Candidates learn how to identify and overcome communication barriers, develop active listening skills and take their questioning/probing skills to the next level. An introduction to nonverbal communication (body language) is also provided.
Module 8 - Managing Meetings and Giving Feedback
Feedback delivery and the importance of regular feedback in an organisational setting are examined in the eighth module, in which candidates explore a variety of feedback techniques and the importance of appropriate body language. The cornerstones of effective meeting management and how to put on an engaging presentation are also covered.
Module 9 - Managing Change
Course content then discusses the inevitability of change in a business environment, arming candidates with the skills, knowledge and confidence needed to both react and adapt to change in an appropriate manner. Module Nine also includes a detailed breakdown of the change cycle and an exploration of its core components.
Module 10 - Managing Time
Tools, tips and techniques for improved time management are provided and discussed in Module 10. Candidates consider the importance of prioritising their time, setting up a routine and putting an end to procrastination. Setting time management objectives and general efficiency goals in accordance with the SPIRIT model is also discussed, along with the importance of forward planning.
Module 11 - Managing Conflict
The art of effective conflict management is examined and discussed in Module 11, in which candidates learn how confrontation can be beneficial and productive. Helpful anger management and stress management tips are provided, along with the advantages of preventing problems from occurring in the first place.
Module 12 - Risk Management
The final module provides a crash-course introduction to risk management, familiarising learners with the different types of risks and the criticality of an effective risk management framework. Additional topics and concepts covered include risk management as a business factor, an overview of key risk management tools, reporting and monitoring in risk management and responding to risks.