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Managing Tour Operations


Specialist Tour Operators

Specialist tour operators are responsible for bringing together each and every component that comprises the complete travel package. For travel products to have value and appeal, every element therein must be of equal quality and reliability.  Securing reservations, organising air travel, booking transfers, providing accommodation and so on – all requiring equal care and attention. Should any aspect of the travel package fail to meet expectations, the whole product is regarded as a failure. While the role of the specialist tour operator may often be largely administrative, their actions determine everything that takes place from the customer’s departure to their return.

This exclusive tutorial has been designed for anyone looking to gain a deeper knowledge of tour operations management. Learn how to develop and manage links with principle suppliers, while studying recruitment and training of the workforce. Explore the operations department, outbound tour operations, marketing management, departure transfer checklists and more.



  • Discuss the strategies for developing and managing links with Principal Suppliers
  • Describe the management of recruitment and training processes in Tourism
  • Explore marketing strategies for Tour Packages

Programme Content


  • Developing and Managing Linkages With Principal Suppliers
  • Managing Recruitment and Trained Manpower
  • The  Operations Department
  • Departure Transfer Checklist
  • Outbound Tour Operations
  • Managing the Marketing of Tour Packages
  • Marketing Outbound Tours

Target Audience

  • Business managers looking to improve performance
  • Confident , self motivated and passionate candidates
  • Individuals looking to enhance their CVs
  • Managers, supervisors and team leaders
  • Small business owners and entrepreneurs
  • Anyone interested to develop knowledge for better career prospects


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Get Information


Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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