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Human Resource Management in Tourism


Human Resource Management in Tourism

Given the size and complexity of the travel and tourism industry, going it alone simply isn’t an option. To work as a manager or business owner, you’ll need a capable workforce to join you for the ride. Therefore, the importance of identifying, nurturing and retaining the best HR talent available cannot be overemphasised. Regardless of the size or nature of your business, the strength of your HR contingency will determine your success. Likewise, your skills as an HR manager will be directly reflected in the performance of your team. By getting to grips with the fundamentals of human resource management in tourism, you’ll stand the best possible chance of building a world-class workforce.

This advanced tutorial has been designed for anyone interested in a career in human resource management in tourism. Discover the true importance of human resources, how to create an effective HR development strategy and the value of ongoing education and training. Study workforce recruitment, retention and turnover, provision of rewards, benefits and compensation, the powerful influence of incentives and the importance of providing the best possible working conditions.



  • Explore various characteristics of hospitality Industry.
  • Explain the relationship between hospitality industry and tourism.
  • Explore major hotel departments and their functions.

Programme Content


  • The Importance of Human Resources
  • The Human Resources Development Strategy
  • Working Conditions
  • Education and Training
  • Recruitment, Retention, and Turnover
  • Rewards, Benefits, and Compensation
  • Pre- Employment  Education and  Training

Target Audience

  • Business managers looking to improve performance
  • Confident , self motivated and passionate candidates
  • Individuals looking to enhance their CVs
  • Managers, supervisors and team leaders
  • Small business owners and entrepreneurs
  • Anyone interested to develop knowledge for better career prospects


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Get Information


Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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