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The Client - Designer Relationship


Managing Client Relationships

In every business area, effectively managing client relationships is of the utmost importance.  The way you are perceived by those you work with can and will determine to what extent your business succeeds.  In the world of interior design, it is typically necessary to work much more closely with clients and for longer periods of time than in other business settings.  What’s more, client expect their requests, requirements and overall vision to be realised with flawless accuracy.  As such, the importance of proactively managing client relationships cannot be overstated.  Regardless of your capabilities as an interior designer, you will not succeed without the ability to work closely and harmoniously with all types of personalities.

This targeted tutorial has been designed for both current and prospective interior designers alike.  Discover the secrets to establishing the strongest possible designer-client relationships, including effective communication with clients, handling initial enquiries and setting up meetings.  Learn how to anticipate, work with and exceed the expectations of every client you work with, for the benefit of your business.



  • describe how to communicate effectively with the client.
  • explain how to take the brief.

Programme Content


  • Communicating Effectively With the Client
  • The Initial Inquiry
  • Initial Meeting
  • Equipment
  • The Survey
  • Surveying a Room
  • Preliminary Research
  • Style Considerations

Target Audience

  • Anyone looking to set up an interior design business
  • Existing business owners looking to expand and improve
  • Confident , self motivated and passionate candidates
  • Interior design workers seeking for CPD
  • Interior designers looking to expand knowledge and skills
  • Candidates looking to enhance their CVs
  • Anyone interested in developing knowledge and skills about interior designing


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body BOLC
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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