Module 1: Introduction to Successful Facility Management

Learn the fundamentals of facility management and explore its strategic importance in maintaining safe and productive environments.

Module 2: Operations and Maintenance

Understand how to manage daily operations and ensure effective maintenance for buildings, equipment, and infrastructure.

Module 3: Vendor Management & Outsourcing

Develop the ability to select, negotiate, and manage vendors while making smart outsourcing decisions.

Module 4: Contracting and Types of Contracts

Gain insight into different types of contracts and learn how to manage contractual obligations effectively.

Module 5: Project Management

Master the principles of project management to plan, execute, and evaluate facility-related projects successfully.

Module 6: Managing Quality in Projects

Explore quality management tools and techniques to ensure projects meet professional and organisational standards.

Module 7: Supervising Others

Learn effective supervision skills to motivate teams, delegate tasks, and monitor workplace performance.

Module 8: Managing Human Resources

Understand the role of HR in facility management, from recruitment and training to workplace compliance.

Module 9: Effective Team Management

Build leadership skills to foster collaboration, communication, and efficiency in teams.

Module 10: Organisational Skills

Enhance your time management and organisational abilities to improve productivity across facility operations.

Module 11: Motivating your Workforce

Discover techniques to inspire employees, boost morale, and drive high performance in the workplace.

Module 12: Communication Techniques in the Workplace

Learn how to communicate effectively with staff, stakeholders, and contractors for smooth operations.

Module 13: Conflict Management

Develop strategies to identify, manage, and resolve workplace conflicts constructively.

Module 14: Facility Emergency Preparedness

Gain knowledge of emergency planning and crisis management to ensure facility safety and resilience.

Module 15: Facility Security Management

Understand how to safeguard facilities through modern security strategies and risk management approaches.

Module 16: Sustainability and Use of Resources

Explore sustainable practices and resource management to reduce costs and environmental impact.

Graduates of the Level 7 Diploma in Facilities Management can pursue high-level roles in facility and operations leadership. Potential positions include Facilities Director, Operations Manager, Project Manager, Corporate Services Manager, or Property Manager. This qualification also opens opportunities in sectors such as real estate, healthcare, education, government, and corporate services. With a strong international focus, this course equips learners with the skills to thrive in global job markets and progress towards further study or specialist professional certifications.

Upon successful completion of the Diploma in Business Administration QLS Level 4, candidates will have two certificate options to choose from:

Option 1: Certificate Issued by the Quality Licence Scheme (QLS)

This certificate is issued by the Quality License Scheme, confirming that the course meets high-quality education standards. It is ideal for learners who wish to showcase their formal completion of a professionally developed training program.

Option 2: Accredited CPD Certificate Issued by the CPD Standards Office

Candidates also have the option to claim a Continuing Professional Development (CPD) certificate, accredited by the CPD Standards Office. This internationally recognized certificate is particularly suitable for professionals who want to demonstrate their commitment to ongoing development and enhance their CPD records.

Both certificates offer valuable recognition and can strengthen your professional profile across a range of industries.

Can I study the Diploma in Facilities Management at my own pace?

Yes. The course is delivered entirely online and allows self-paced study, making it flexible for working professionals and international learners.

Do I need prior experience to enrol in this course?

No prior experience is required, but a background in business, management, or property services can be helpful for advanced modules.

What kind of certificate will I receive after course completion?

You can choose between a Certificate issued by CPDCourses.com or an Accredited CPD certificate from the CPD Standards Office.

What is the main role of a facilities manager?

A facilities manager ensures that workplaces, buildings, and resources are safe, efficient, and fully operational to support business goals.

What skills do facilities managers need?

They need leadership, communication, problem-solving, project management, and organisational skills, along with knowledge of safety and compliance.

What is the role of FM in organisations?

Facilities Management (FM) plays a critical role in maintaining physical spaces, supporting employee productivity, and ensuring compliance with regulations.