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10 hours Duration

Completion Certificate

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Course Overview

Patient Care & Support Skills CPD – Communication & Care Techniques

Understanding what is a patient care aide is essential for anyone entering or progressing within the healthcare field. This CPD-accredited course provides a complete introduction to frontline patient support, helping learners develop the confidence and competence needed to deliver safe, compassionate, and person-centred care. By exploring what is a patient care aide within different care settings, the course highlights the importance of communication, dignity, empathy, and practical care techniques essential for supporting individuals with varying health needs.

You will also gain insight into what is intensive care, what is patient centered care, and what is patient support, learning how these concepts guide high-quality healthcare practice. Through practical examples, easy-to-understand content, and real-world scenarios, the course enhances your understanding of person-centred values and equips you with strong foundational skills suitable for hospitals, care homes, community settings, and home-based care support roles.

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Who Should Take This Course

• Individuals seeking to begin a career in health or social care
• Those wanting to understand what is patient centered care and how to apply it in practice
• Aspiring support workers, healthcare assistants, and care aides
• Community carers and domiciliary care workers
• Hospital volunteers or individuals considering future clinical work
• Staff in care homes or supported-living environments wanting to strengthen professional skills
• Career changers entering the healthcare sector for the first time
• Anyone wishing to improve confidence when providing what is patient support
• Students preparing for further study in nursing, social care, or allied health professions
• Professionals seeking CPD-approved training to enhance employability and career development

Course Syllabus

Module 1 — Foundations of Person-Centred Care & Communication (10 CPD Points)

Learn the principles of dignity, respect, empathy, and compassionate communication, and understand how person-centred care improves the patient experience.

Module 2 — Safe, Compassionate & Effective Direct Patient Care (10 CPD Points)

Explore essential care skills including hygiene support, mobility assistance, monitoring, and safe practice while maintaining patient comfort.

Module 3 — Enhanced Support Skills, Collaborative Care & Care Planning (10 CPD Points)

Develop advanced support techniques, learn collaborative care approaches, and understand how to promote wellbeing in diverse healthcare environments.

Career Path

Completing the Patient Care & Support Skills CPD opens doors to a wide range of rewarding roles within the healthcare and social care sectors. Graduates may pursue opportunities as Healthcare Assistants, Support Workers, Patient Care Aides, Community Carers, Domiciliary Care Workers, or Rehabilitation Assistants. This course also provides an excellent foundation for progressing toward further study in nursing, midwifery, social work, or allied health professions. With strong emphasis on communication, dignity, and compassionate care, the qualification enhances employability and equips learners to work effectively in hospitals, clinics, care homes, and community-based settings.

Endorsement

Upon successful completion of the Patient Care & Support Skills CPD, learners can choose from two certification options:

Option 1: Certificate Issued by the Quality Licence Scheme (QLS)
A professionally recognised certificate confirming completion of a high-quality training programme.

Option 2: Accredited CPD Certificate Issued by the CPD Standards Office
An internationally recognised certificate that supports professional development and strengthens career progression.

Both certificates enhance your employment profile and demonstrate your commitment to delivering high standards of care.

FAQs

Does the course explain what is a patient care aide?

Yes. The course clearly explains what is a patient care aide, their duties, responsibilities, and the essential skills required to support patients safely.

Will I learn about what is intensive care?

Yes. The course includes an overview of what is intensive care, helping learners understand high-acuity environments and safe support practices.

Does the course cover what is patient centered care?

Absolutely. You will learn the full meaning of what is patient centered care, including dignity, respect, independence, and personal choice.

What is patient support skill?

Patient support skills refer to the abilities needed to assist individuals with daily activities, emotional needs, comfort, communication, and basic care tasks.

What is the meaning of patient care skills?

Patient care skills include communication, hygiene support, mobility assistance, observation, safety awareness, and compassionate interaction.

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