Patient Centred Care: Principles, Communication & Effective Practices

Module 1: Foundations of Patient-Centred Care
Learn the core concepts of patient centred care, including patient rights, needs assessment, and care planning, with a focus on empathy and holistic approaches.

Module 2: Effective Communication in Healthcare
Explore techniques for clear, compassionate, and respectful communication with patients, families, and healthcare teams.

Module 3: Building Trust & Therapeutic Relationships
Understand strategies for developing strong, professional relationships that encourage patient engagement and adherence to care plans.

Module 4: Shared Decision-Making & Empowerment
Learn methods to involve patients in their own care decisions, promoting autonomy and improving outcomes.

Module 5: Communication in Specialized & Diverse Settings
Develop skills to communicate effectively with diverse populations, including culturally sensitive approaches and accommodating special needs.

Module 6: Conflict Resolution & Ethical Communication
Identify common communication challenges, conflicts, and ethical dilemmas in healthcare, and learn professional resolution strategies.

Module 7: Team-Based Communication in Healthcare
Focus on collaborative practices, interprofessional communication, and coordination among care teams to enhance patient outcomes.

Module 8: Future of Patient-Centred Care & Communication
Examine emerging trends, innovations, and best practices shaping patient care and communication in modern healthcare environments.

Completing the Patient-Centred Care & Communication CPD equips learners for roles such as patient care aides, healthcare support workers, nursing assistants, and care coordinators. Professionals may also pursue positions in hospitals, care homes, clinics, or community health services. The course enhances employability and provides a strong foundation for advancing into specialized healthcare or patient advocacy roles. Internationally recognized CPD certification strengthens professional credibility and career growth opportunities globally.

Upon successful completion of the Patient-Centred Care & Communication CPD, candidates have two certificate options:

Option 1: Certificate Issued by the Quality Licence Scheme (QLS)
This certificate verifies the course meets high-quality education standards, suitable for demonstrating formal completion of a professionally developed program.

Option 2: Accredited CPD Certificate Issued by the CPD Standards Office
This internationally recognized certificate is ideal for professionals wishing to demonstrate commitment to ongoing development, enhancing CPD records and professional credibility.

What is patient centred care?
Patient centred care focuses on placing patients’ needs, preferences, and values at the center of healthcare delivery to ensure better outcomes and satisfaction.

What is a patient care aide?
A patient care aide provides direct support to patients, assisting with daily activities, monitoring health, and supporting communication between patients and healthcare professionals.

How does communication enhance patient care?
Effective patient care and communication ensures understanding, builds trust, encourages adherence to treatment, and promotes positive patient experiences.

What is patient-centered care communication?
It is the practice of engaging with patients respectfully, listening actively, and conveying information clearly to meet their unique healthcare needs.

How does person-centred care relate to CPD?
CPD courses help healthcare professionals develop and maintain skills in person-centred approaches, improving patient interactions and care quality.