Telemarketing Skills
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.
Home / CPD Courses / Marketing / Certificate in Telemarketing QLS Level 3
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.
This course consists of the following units:
Unit 1 – Verbal Communication
Unit 2 – Exceptional Things About Telephone Sales
Unit 3 – Active Listening Skills
Unit 4 – Developing Your Script
Unit 5 – Pre-Call Planning
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
| Course at QLS | Level 3 |
| Duration | 200 Hours |
| Endorsement Body | Endorsed by Quality Licence Scheme |
Bulk discounts are available on purchases of 10 or more courses. If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on +44 2071019663 to make an enquiry.
