Admin, Secretarial & PA

Admin, Secretarial & PA

Key Aspects of our courses

CPD Standards Office

Personal Assistant Courses

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Admin, Secretarial & PA (22 modules in all)

#1

The Job Functions of a PA Secretary

#2

Telephone Skills

#3

Mail Services and Shipping

#4

Travel Arrangements

#5

Organising Meetings

#6

Time Management

#7

Keeping Accurate Records

#8

Writing Business Letters

#9

Other Written Communication

#10

Presentation Skills

#11

Communication Skills

#12

Active Listening

#13

Administrative Skills

#14

Office Management & Supervision

#15

Budgets and Managing Money

#16

Dealing with Difficult People and Conflict Resolution

#17

Business Ethics for the Office

#18

Business Etiquette

#19

Effective Planning and Scheduling

#20

Microsoft Office Skills

#21

Anger Management

#22

Stress Management