Business and Etiquette Training for Professionals

Understanding the principles of business and etiquette is essential for anyone working in a professional environment. This module introduces learners to the key rules of conduct, communication, and presentation that contribute to a positive business image. Through practical examples and real-world scenarios, participants will explore how professionalism and respect define workplace interactions. The study of business and etiquette equips learners with the confidence to handle diverse business situations with courtesy and cultural awareness.

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In addition, this module delves into the importance of office manners and etiquette, including behaviour during meetings, communication protocols, and professional appearance. Learners will gain insight into the nuances of workplace behaviour, from email communication to business dining, and understand how small gestures of respect can strengthen business relationships. By the end of this course, participants will be well-prepared to represent their organisations with confidence, integrity, and grace.

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