CRM Training
As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.
What Will Students Learn?
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The terms and benefits of CRM on a company’s bottom line
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Analyze the different components of a CRM plan
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Develop a checklist for readiness and success in CRM
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Describe how CRM creates value for organizations and customers
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Consider developmental roles that have the greatest impact on CRM
