Are you interested in Healthcare? Then this is the perfect course for you. Learn how to manage Healthcare professionally!

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10 hours Duration

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Completion Certificate

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No Entry Requirements

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Course Overview

Communication & Teamwork in Healthcare CPD – Collaborative Practice

Effective communication and health care teamwork play a vital role in delivering safe, high-quality patient care. This course introduces learners to the core principles of health care teamwork, exploring how communication, empathy and collaboration ensure consistent care delivery. Through practical examples and real-life scenarios, learners gain an understanding of the behaviours, skills and attitudes required to become confident and supportive members of multidisciplinary healthcare teams.

The course also develops an advanced understanding of communication for teamwork, structured communication methods, conflict resolution, and safe handover processes. Learners will explore how teamwork health affects patient outcomes, workplace culture and staff wellbeing. With clear explanations, accessible content and practical tools, this CPD course strengthens confidence in applying professional communication skills in a wide range of healthcare settings.

 

Advance Your Career – Take control of your professional growth and advance your career today.

 

Who Should Take This Course

• Healthcare assistants, support workers and care home staff
• Nurses, senior carers and allied health professionals seeking CPD training
• Individuals wanting to improve skills in communication for teamwork and collaborative practice
• Team leaders, coordinators and supervisors in health or social care
• Professionals preparing for roles in multidisciplinary teams
• Workers responsible for patient handovers, documentation or care coordination
• New entrants to the healthcare sector seeking strong foundational communication skills
• Individuals aiming to enhance understanding of teamwork health and its importance in service quality
• Anyone wishing to build confidence in speaking, listening and problem-solving within a care environment
• Trainees seeking recognised certification in communication and collaborative care

Course Syllabus

Module 1 — Foundations of Effective Communication & Therapeutic Interaction (10 CPD Points)


Learn the core principles of therapeutic communication, active listening, empathy and building trust, presented in clear and simple steps.


Module 2 — Teamwork, Collaboration & Safe Clinical Handover (10 CPD Points)


Understand how multidisciplinary teams function, improve collaborative working, and learn structured handover processes for safe, consistent care.


Module 3 — Advanced Communication Skills, Conflict Management & Collaborative Leadership (10 CPD Points)


Develop advanced communication strategies, resolve conflict confidently, and strengthen inclusive leadership skills within clinical teams.


Career Path

Completing the Communication & Teamwork in Healthcare CPD opens opportunities across a wide range of care and support roles. Graduates are well-prepared for positions such as Healthcare Assistant, Support Worker, Senior Carer, Clinical Support Worker, Team Leader or Patient Coordinator. This training is also valuable for those progressing toward nursing, allied health professions or care management roles. By mastering communication skills, conflict resolution, and collaborative teamwork, learners enhance their employability and gain the confidence needed to contribute effectively within clinical teams. The course supports career progression, improved professional relationships and greater effectiveness in patient-centred care environments.

 

Endorsement

Upon successful completion of the Communication & Teamwork in Healthcare CPD, learners may choose from:

Option 1: Certificate Issued by the Quality Licence Scheme (QLS)

A respected certificate confirming successful completion of a professionally developed training programme.

Option 2: Accredited CPD Certificate Issued by the CPD Standards Office

An internationally recognised certificate suitable for professional portfolios, career advancement and ongoing development.

Both certificates enhance professional credibility and support progression in the healthcare sector.

FAQs

Does the course teach the basics of health care teamwork?

Yes. The course covers essential principles of health care teamwork, including roles, responsibilities and how effective collaboration improves patient outcomes.

Will this training help improve communication for teamwork?

Absolutely. You will learn structured communication methods and practical strategies designed to enhance communication for teamwork in any healthcare setting.

Does the course explain how teamwork health affects patient care?

Yes. The course explores how teamwork health influences safety, consistency, morale and overall care quality.

Why is teamwork and communication important in healthcare?

Because they ensure safe, efficient and coordinated care, reducing errors and supporting positive patient experiences.

What does communication mean in teamwork?

It means sharing information clearly, listening actively and working together to achieve common goals.

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Your Certificate, Delivered Instantly & Professionally

Finish your course and instantly download your PDF certificate to share or showcase. Prefer a hard copy? We’ll send you a beautifully printed version, ready to frame and display with pride!

Recognised CPD Certification

Earn a fully accredited CPD certificate that’s respected across industries.

Instant Download & Print

Download your certificate immediately after completing your course – perfect for your records or CV.

Printed Copy Included

You’ll also receive a professionally printed certificate delivered straight to your door – ideal for framing and display.

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Verifiable Unique ID

Each certificate includes a unique ID number, easily verifiable by employers.

High-Quality Print

Enjoy a professionally printed certificate that looks impressive and feels premium.

Completion dates included

Your certificate clearly displays the completion date, making renewal planning simple.

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What our Students say

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Excellent Course

Lina, 22, Jun 2025

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The free CPD courses at cpd helped me understand machine learning from scratch!

Sofia R., 13, Apr 2025

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