Management Level 7 Diploma - Course Outline
Our most advanced Management Diploma to date takes place over a series of 19 insightful modules, as outlined in brief below:
Module 1 - Understanding Management and Leadership
The course begins with an extensive examination of several major management and leadership concepts. Candidates are introduced to a variety of leadership styles, strategies for improved performance and the idea of consequential thinking. The biggest differences and similarities between management and leadership are also discussed
Module 2 - Improving Management and Leadership Performance
Learners then consider how the key to successful leadership lies in striving for continuous improvement at all times. Tips and guidelines for achieving personal mastery are discussed, alongside systems thinking, team learning and the importance of establishing a personal vision in a leadership role.
Module 3 - Managing Resources
Resource management is brought into discussion in the third module, which also provides a detailed introduction to the business environment. Candidates consider the importance of making efficient use of all available resources, while studying the different types of businesses, typical business ownership structures and more.
Module 4 - How to Manage Anger and Violence in the Workplace
The fourth module assesses the responsibility of managers and leadership figures to protect employees from anger and violence in the workplace. Learners are guided through the process of developing and implementing a policy and program for the prevention of aggressive behaviour at work.
Module 5 - Performance Management
Analysis of several major performance management strategies follows in Module Five, in which candidates consider the primary functions and objectives of performance management. Several areas of interest in performance management are discussed, along with typical challenges to effective workforce performance optimisation.
Module 6 - Principles of Project Management
A crash-course introduction to project management is provided in Module Six, outlining several key project management principles and concepts. Examples of which include initiation, strategic planning, project selection criteria, establishing project goals and potential barriers to successful project completion.
Module 7 - Succession Planning
The benefits of strategic succession planning are then discussed, alongside the core objectives of a succession plan. Key topics covered include information gathering, forecasting needs, coaching, mentoring and scope setting. The main components of the effective succession plan are also detailed and discussed.
Module 8 - Overcoming the Generation Gap at Work
Module Eight highlights how the growing generation gap at work can be both positive and productive. A brief history of the workplace generation gap and its evolution is provided, along with several arguments in favour of championing diversity in the workplace and hiring employees of a variety of ages.
Module 9 - Change Management
Key factors in successful change are brought into discussion in the ninth module, in which learners considered the potential benefits of strategic and proactive change management. Several helpful tips and tricks for more effective change management are presented, along with the potential consequences of failing to acknowledge and appreciate the importance of change.
Module 10 - Time Management
Candidates then examine the advantages of improved personal time management, along with how strategic prioritisation holds the key to maximising output. The importance of tackling procrastination head on is also discussed, along with how working to a routine can be advantageous.
Module 11 - Conflict Management
Workplace conflict is brought back into discussion in Module 11, which outlines the conflict management responsibilities of managers and leadership personnel. Learners are guided through the different stages of conflict, along with the different types of conflicts and how communication holds the key to conflict prevention and resolution.
Module 12 - Stress Management
Helpful stress management tips and relaxation strategies are presented and discussed in Module 12, which can be useful when dealing with stressful situations. Time management as a primary stress management tool is brought back into discussion, along with the importance of acknowledging the inevitability of stress.
Module 13 - Anger Management
The art of effective anger management is examined in Module 13, along with the criticality of keeping anger under control. Related subtopics covered include a definition of anger, a look that the true costs of anger, the concept of anger ‘pay-offs’ and a breakdown of the ‘five dimensions’ of anger.
Module 14 - Crisis Management
Typical crises encountered in management and leadership are then discussed, along with who takes responsibility for crisis management and how. Candidates are guided through the process of conducting a crisis audit, along with the main components of a crisis response plan and its functions.
Module 15 - Managing Meetings and Giving Feedback
Several common types of meetings and their objectives are brought into discussion in Module 15. Candidates learn how to conduct themselves appropriately when providing employees with feedback, along with how body language sends a powerful message and tips for getting the most out of every meeting.
Module 16 - Communication Techniques for the workplace
Communication as the single most important leadership and management tool is analysed extensively in Module 16. Key topics covered include communication styles, assertiveness, persuasion, self-attitude, frames of reference, persistence, the importance of preparation and more.
Module 17 - Developing a Policy and Program for Workplace Violence
The seventeen module assesses the responsibility of managers and leadership figures to protect employees from anger and violence in the workplace. Learners are guided through the process of developing and implementing a policy and program for the prevention of aggressive behaviour at work.
The importance of proactively preventing violence and aggression in the workplace is discussed at length in Module 17. The potential costs and consequences of workplace violence are explored, along with how to develop and implement an anti-violence policy for the workplace, with appropriate training and development programs for employees.
Module 18 - Risk Management
Essential risk management principles are introduced and assessed in Module 18, including the roles and responsibilities of leadership personnel. Topics covered include planning for risk management, creating risk categories, identifying and classifying risks, risk mitigation strategies and how to perform effective SWOT analysis.
Module 19 - Managing Your First Impression
Concluding the course, Module 19 guides learners through the process of making a positive and lasting first-impression. Along with the importance of confidence and self-belief, course content covers the power of the professional handshake, dressing for success, making eye contact and how to immediately build a sense of trust and credibility.