Performance Management for Managers: Strategic System Guide

This course consists of the following units:

Module 1 – Foundations of Performance Management
Learn what performance management is and why it matters for team success.
Explore the manager’s role in setting direction and supporting improvement.

Module 2 – Setting Objectives and KPIs
Understand how to set SMART goals and measurable performance indicators.
Learn how KPIs link individual performance to wider organisational aims.

Module 3 – Staff Appraisal Systems
Explore different appraisal methods and how to run effective reviews.
Learn how to give balanced feedback backed by evidence and outcomes.

Module 4 – Coaching and Mentoring for Development
Understand how coaching supports confidence and skill-building.
Learn practical mentoring approaches to guide employees toward progress.

Module 5 – Learning & Development Strategies
Learn how to identify training needs and create development plans.
Explore ways to embed learning into everyday working practice.

Module 6 – Motivation, Engagement & Retention
Understand what drives performance and long-term commitment.
Learn techniques to improve engagement, recognition, and team morale.

Module 7 – Managing Underperformance & Conflict
Learn how to address performance issues early and professionally.
Explore fair improvement plans and conflict resolution strategies.

Module 8 – Future of Performance Management & Staff Development
Explore emerging trends such as digital tools and continuous feedback models.
Learn how to keep performance systems modern, inclusive, and effective.

Completing the Performance Management & Staff Development CPD course supports career progression in leadership, HR, and people-management roles. It is ideal for those aiming to work as Line Managers, Team Leaders, HR Officers, Training Coordinators, School or Nursery Leaders, and Operations Supervisors. The course also strengthens readiness for senior roles such as HR Manager, Department Head, Performance Lead, or Organisational Development Manager. With recognised CPD certification, you can demonstrate strong capability in staff appraisal, coaching, and development planning—skills valued across education, corporate, and public sector settings.

Upon successful completion of the Performance Management & Staff Development CPD, candidates will have two certificate options to choose from:

Option 1: Certificate Issued by the Quality Licence Scheme (QLS)

This certificate is issued by the Quality License Scheme, confirming that the course meets high-quality education standards. It is ideal for learners who wish to showcase their formal completion of a professionally developed training program.

Option 2: Accredited CPD Certificate Issued by the CPD Standards Office

Candidates also have the option to claim a Continuing Professional Development (CPD) certificate, accredited by the CPD Standards Office. This internationally recognized certificate is particularly suitable for professionals who want to demonstrate their commitment to ongoing development and enhance their CPD records.

Both certificates offer valuable recognition and can strengthen your professional profile across a range of industries.

Is this course suitable for first-time managers?
Yes. It begins with simple performance foundations and builds to practical appraisal and coaching skills, making it ideal for new managers.

Can I complete the course at my own pace?
Absolutely. The course is fully online and self-paced, so you can study when it suits your schedule and revisit modules anytime.

Does this course include performance management for managers in real workplace settings?
Yes. It uses practical examples and simple frameworks that help managers run reviews, set goals, and improve team results.

What is performance management and employee development?
It is the process of setting goals, reviewing progress, and supporting learning so employees improve continuously and meet organisational expectations.

What is staff performance management?
Staff performance management involves monitoring work quality, giving feedback, and helping employees grow through guidance and clear objectives.