PA Course Level 7

Level 7 Executive PA Diploma - Course Outline

This fully endorsed Level 7 Executive PA Diploma takes place over a series of 08 in-depth modules, as outlined in brief below:

Module 1: The Evolving Role of the Modern PA

This module introduces the changing responsibilities of PAs and secretaries, highlighting their strategic importance in supporting executives and managing offices.

Module 2: Communication, Interpersonal & Active Listening Skills

Learners develop advanced communication techniques and active listening skills to build stronger professional relationships and improve workplace collaboration.

Module 3: Office & Information Management in the Digital Era

This module covers digital office systems and information management, teaching learners how to maintain accuracy and efficiency in handling sensitive data.

Module 4: Scheduling, Time & Task Management

Students explore advanced scheduling and time management methods, learning how to prioritise tasks and improve personal and organisational productivity.

Module 5: Meeting & Event Coordination

This module focuses on planning and executing meetings and events, covering preparation, logistics, follow-up, and communication strategies.

Module 6: Business Writing & Professional Etiquette

Learners improve their professional writing skills and workplace etiquette, ensuring accuracy, clarity, and professionalism in all communications.

Module 7: Conflict, Stress & Emotional Intelligence

This module provides strategies for resolving conflicts, managing stress, and applying emotional intelligence to enhance resilience and workplace harmony.

Module 8: Productivity Tools, Ethics & Career Growth

The final module explores the use of modern productivity tools, ethical workplace practices, and career development strategies for long-term professional success.

Potential career paths to explore as an executive PA or secretary are limitless.  Whether the dream is to secure a lucrative position for an established employer or go into business on a freelance basis, this Level 7 Executive PA Diploma could help you take that next big step.  Typical job titles in the field of PA and secretarial services include Office Assistant, Support Secretary, Office Manager, Administrative Assistant, Personal Executive Assistant, Executive Concierge, Data Entry Specialist and many more besides.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What is an executive PA?
An executive PA (Personal Assistant) provides high-level administrative support to senior executives and management. Their role often includes managing schedules, handling confidential communication, organising meetings, and acting as a key point of contact within and outside the organisation.

What is the difference between an executive assistant and a PA?
While both roles involve administrative support, an executive assistant typically works more closely with top-level management and handles strategic tasks, decision support, and project coordination, whereas a PA often focuses on more routine administrative duties.

What skills are required to be an executive assistant?
Key skills include exceptional organisation, time management, communication, discretion, multitasking, problem-solving, and proficiency in office software like Microsoft Office Suite.

Is executive assistant a good job title?
Yes, it reflects a senior-level administrative role that often serves as a trusted advisor to executives, offering career progression opportunities and exposure to strategic operations.

What is higher than an executive assistant?
Roles such as Chief of Staff, Executive Operations Manager, or Office Director are typically higher and involve greater leadership responsibilities and strategic influence within the organisation.

Is this Executive PA Diploma suitable for beginners?
Yes, this course is suitable for both newcomers and experienced professionals seeking to strengthen their executive support skills and advance their careers.

How long does it take to complete the course?
The course is self-paced. Most learners complete it within a few months, depending on personal availability and learning speed.

Is there a final exam at the end of the course?
Each module ends with an online assessment, and there is no single final exam. Completion of all modules and assessments is required to receive the diploma.

Will I receive an accredited certificate upon completion?
Yes, you will receive a CPD-accredited certificate issued by OHSC, as well as a Certificate of Completion from CPD Courses.

Does the course cover practical software training?
Yes, the course includes a dedicated module on Microsoft Office skills, providing training in MS Word, Excel, and PowerPoint, essential for any executive PA role.