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Travel and Tourism Advanced Diploma QLS Level 5

Course Overview

Tours and Travels Course

Due to the fact that the travel and tourism industry is one that has stood the test of both political and economic challenges, more and more people are beginning to consider career opportunities within this sector. Within the travel and tourism sector, there are tons of career paths to choose from, ranging from holiday representatives, tour guides, tour manager, to entrepreneurs. The possibilities within the industry are endless; this is why a qualification in travel and tourism can unlock doors of unexplored career opportunities within this sector.

This advanced tours and travels course is designed for candidates with little or no prior knowledge of the industry. This course arms candidates with the appropriate qualifications, skills and experience needed to build a solid career within the travel and tourism industry. Its flexibility also allows candidates to study at their own pace and from anywhere in the world. In addition, candidates are not encumbered by deadlines and timelines and can study comfortably. At the end of this tourism management course, candidates are awarded an ABC awards-endorsed certificate.

The course is designed to teach candidates how to create and manage quality tour packages, develop excellent customer care skills, manage crisis, and explore sustainable tourism and development. The course begins by introducing the management of travel and tourism products and services, and an in-depth introduction to the tourism system. Candidates then learn how to manage human resources, the planning and execution of tour packages, transport management and how to create and maintain professional customer care service. The course wraps up with an intensive study of crisis management, the roles of professionals within the travel and tourism sector and an investigation into sustainable tourism.

Course Syllabus

The level 5 advanced diploma in travel and tourism is divided into twelve units;

Unit 1. Introduction to Travel & Tourism

Unit 1 takes a broad luck at the 21st century travel and tourism sector, examining its recent history and ongoing importance in today’s society.  Candidates also consider typical reasons and motivations for travelling, the different types of tourism and why some domestic and international destinations are considered more attractive and appealing than others.

Unit 2 – Managing the Quality of Tourism Products & Services

This unit introduces candidates to the different tourism products and services, and investigates the marketing mix from a professional viewpoint. The unit finally explores the main components that make up tourism products and the various destination considerations. 

 Unit 3 - The Tourism System

Unit three focuses on the lifecycle and system of the modern tourism sector. Candidates are walked through a thorough analysis of the travel sector; they also learn the risks and responsibilities of tour managers, the effect of IT on the industry and how to choose the correct tour operators in other countries.

 Unit 4 - Handling Tour Operations

Unit four is concerned with handling tour operations. This unit informs candidates of the types of tour operations and the importance of a good relationship with key suppliers. Candidates are also taught training, manpower, recruitment, and the management of tour package marketing.

Unit 5 - Marketing in Tourism

The five unit travel and tourism marketing. This unit highlights the principles of effective marketing strategy and useful promotional activities. Candidates are further exposed to the planning and implementation process of professional market research, the measurement of the effectiveness of promotional strategies and the various promotional activities.

Unit 6 - Customer Quality Management

The sixth unit of the course deals with quality customer service; candidates are exposed to the concept of quality management as a fundamental part of tourism products and services. The unit covers vital concepts such as identification and assessment of customers’ needs, identifying and managing customer-related challenges and how to create and maintain good customer care.

Unit 7 - Human Resource Management Strategies

In Unit 7, candidates explore how to manage the available human resources available within the travel and tourism industry. This unit stresses the importance of hr and walks the candidates through basic human resource management strategies such as training and educating a workforce, developing practical HR strategies and adopting professional hr at every level within the industry.

 Unit 8 - Transport Management

Unit 8 focuses on logistics, candidates are introduced to various transport options and a range of vital transport principles. Each transport option is critically examined for advantages and disadvantages. The unit also looks at transport service management itself.

Unit 9 - Transportation and Environment

This unit advances the transport aspect of the travel and tourism industry with relation to the environment. In this unit, candidates explore advantages and disadvantages of common transport options, the planning, marketing, organising and necessary procedures are also critically examined. Candidates also learn how to manage transport management-related issues.

Unit 10 - Crisis Management

Unit 10 of this course professionally examines a critical aspect of the travel and tourism sector; crisis management. Candidates learn how to manage crisis from the viewpoint of a tour manager or operator.  Unit 9 educates candidates on the necessary procedures required to professionally manage crisis in any given situation to ensure first-rate brand representation and customer satisfaction.

 Unit 11 – Management of Public Awareness Programmes

Unit eleventh introduces an interesting concept; managing public awareness programmes. This unit focuses on inbound tourism and the concept of public awareness program management, focusing largely on inbound tourism and its effect on its immediate environ.

 Unit 12 – what is Sustainable Tourism?

The final unit discusses sustainable tourism. In this unit, candidates are exposed to a wide range of theories and approaches, arguments, WTO views and the roles and responsibilities of the professional tour operator.

Career Path

The advanced level diploma is one of the best qualifications to earn in travel and tourism. This qualification is a ticket to exploring a variety of careers in the travel and tourism industry. With an advanced level diploma, you may work in different sectors within the industry such as HR management, travel and tourism management, business, and transport management, or set up your very own business within the industry.  Starting salary for advanced diploma in travel and tourism holders range from approximately £17,000 to £50,000.

Who Shoud Take This Course

Our advanced tourism courses online are ideal for;

  • Existing workers interested in career advancement
  • Candidates pursuing life-long careers in travel and tourism
  • Candidates who wish to increase their career prospects within the industry
  • Anyone looking to work or travel abroad
  • Business managers looking to improve performance
  • Entrepreneurs planning to start their own businesses.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Course at QLS Level 5
Duration 450 Hours
Endorsement Body Endorsed by Quality Licence Scheme

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Customer Reviews
Reviews: (3)
Logistics and Supply Chain Management (Level 4)


Its very convenient, I have time to go through the materials and make the assessment when I have time next to work. I get feedback always within couple of days.
I get very useful materials, the course is really about the topic, very detailed and connected to reality.

Cser Aliz
Public Relations - Level 1


I do like a part dedicated to the practice in your studying material, that prevents from a passive reading of the material and helps to apply a new knowledge right now or at least to try to do it. As well, it's a great technique to memorise new material, because I did remember my answers to your questions in the texts. I've just started my course so maybe later I can provide and share with you more my insights I'll discover. 

Makota Anna
Diploma in Diet and Nutrition - Level 5


  • Easy to approach instruction
  • Very organised and helpful Tutor at any time.
  • The way my teacher presented the course information by hitting the main points
  • Great teacher, who knows the material
  • I am confident that I firmly understand Nutrition and diet from my teacher's teaching
  • The improvement of course material related to tests
  • He gives good notes
  • The quizzes and online assignments are very helpful for the tests and questions clearly explained.
  • My teacher follows up with my work and many more my list is endless and its my pleasure.

Atim Grace