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Home / CPD Courses / Marketing / Building Relationships for Success in Sales Course QLS Level 1

Building Relationships for Success in Sales Course QLS Level 1

Course Overview

Customer Service Training Online

Today’s business environment isn’t focused on 9-to-5, lifelong, static positions like it was decades ago. Our world is constantly shifting and evolving, meaning that businesses (and workers) must evolve with it. As a result of this shift, consultants have more opportunities than ever before. This course will show you how to build a business as a consultant.

What Will Students Learn?

Discover the benefits of developing a support network of connections.
Understand how building relationships can help you develop your business base.
Learn how to apply communication techniques to build your network.
Identify the key elements in strong working relationships, and how you might put more of these elements in your working relationships.
Recognize the key interpersonal skills and practice using them.

Course Syllabus

Unit 1

Customer Focused Selling

The unit 1 covers the following topics:

Focusing on Your Customer
Understanding Effort vs. Results
Considering the Possibilities
What Influences People in Forming Relationships?
How to Win Friends and Influence People

Unit 2

Communication Skills for Relationship Selling

The unit 2 covers the following topics:

Active Listening
Responding to Feelings
Reading Cues
Demonstration Cues
Tips for Becoming a Better Listener
Non-Verbal Messages
Managing the Mingling
The Handshake
Networking
Organizing Your Network
Networking Tips

Career Path

Who Shoud Take This Course

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Overview

Course at QLS	Level 1
Duration	80 Hrs
Endorsement Body	Endorsed by Quality Licence Scheme

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Customer Reviews

Reviews: (3)

Logistics and Supply Chain Management (Level 4)

23/03/2018

Its very convenient, I have time to go through the materials and make the assessment when I have time next to work. I get feedback always within couple of days.
I get very useful materials, the course is really about the topic, very detailed and connected to reality.

Cser Aliz

Public Relations - Level 1

28/07/2018

I do like a part dedicated to the practice in your studying material, that prevents from a passive reading of the material and helps to apply a new knowledge right now or at least to try to do it. As well, it's a great technique to memorise new material, because I did remember my answers to your questions in the texts. I've just started my course so maybe later I can provide and share with you more my insights I'll discover.

Makota Anna

Diploma in Diet and Nutrition - Level 5

19/02/2020

Easy to approach instruction
Very organised and helpful Tutor at any time.
The way my teacher presented the course information by hitting the main points
Great teacher, who knows the material
I am confident that I firmly understand Nutrition and diet from my teacher's teaching
The improvement of course material related to tests
He gives good notes
The quizzes and online assignments are very helpful for the tests and questions clearly explained.
My teacher follows up with my work and many more my list is endless and its my pleasure.

Atim Grace