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Certificate in Hotel Management QLS Level 1

Course Overview

Hospitality Short Course

The hospitality industry is, no doubt, one of the most exciting sectors in the world. It presents an opportunity for candidates to enjoy a thriving career meeting new people, making others happy and travelling around the world. This hospitality short course is the perfect springboard for candidates to launch an exciting career in the hospitality industry.  

This Level 1 course in hotel management begins with an introduction to the core areas of hotel management, its relationship with the hospitality industry, and career opportunities, too. It then dives into the importance of managing food and drinks for customers' satisfaction and hotel protection. Lastly, candidates will grasp the different essential roles played by the housekeeping, engineering and security operations departments. 

Regardless of whether candidates are familiar with the concept of hotel management or not, they can be confident quality hospitality short courses planned with them in mind. They can progress accordingly, gain passage to world-class tutors and study packs, without the fear of deadlines. Wherever, however, they can always dictate how they want to run.

Course Syllabus

There are three units in this course. They are:

Unit 1: Introduction to Hospitality and Hotel Management

The first unit introduces candidates to the preliminaries which include the key terms, definitions, similarities, differences and career opportunities in hospitality and hotel management. The different types of hotels and the organisational structure of hotel workers are also explained. They will also learn how the relationship they share with other fields, and how they contribute to a nation's economy.

Unit 2: Principles of Hotel Front Office Operations

Customers' experiences are mainly shaped at the hotel front office. Hence, in this unit, candidates will be exposed to the importance of taking due diligence, coming up with winning strategies and understanding the front office operations principles that will make guests have a never-to-forget experience in the hotel.

Unit 3: Role of the Maintenance Departments in Hotels (Housekeeping, Engineering and Security Operations)

In the last unit of this level, candidates will grasp what is done by the maintenance-housekeeping, engineering and security operations-, their mode of operation and why they have to always be at their best. Similarly, they will identify how their dysfunctionality can mar the hotel, and how their diligence will make the hotel.

Career Path

By the time candidates complete our hospitality short courses online, they will have been equipped with skills that will prepare them for prosperous future ahead of them. They may want to be consultants, hoteliers, front desk operations officer, entrepreneurs, amongst others; and can earn a salary scale from £20,000 to £30,000 depending on their dedication to work, expertise and experience.  

Who Shoud Take This Course
  • Anyone willing to have diverse experience in the hospitality sector
  • Graduates looking to begin a promising career
  •  Existing hotel workers keen on upgrading their skills and techniques  
  • Candidates interested in a career that presents them with an opportunity to work anywhere in the world.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Course at QLS Level 1
Duration 80 Hours
Endorsement Body Endorsed by Quality Licence Scheme


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Bulk discounts are available on purchases of 10 or more courses. If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on +44 2071019663 to make an enquiry.

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