Communication Skills in the Workplace

Communication Skills in the Workplace are essential for professional success and effective collaboration. The way we communicate at work is fundamentally different from personal interactions, requiring a clear understanding of appropriate styles, tone, and methods. Honing effective communication in the workplace ensures messages are understood, relationships are strengthened, and tasks are accomplished efficiently. Developing these skills is vital for anyone looking to excel in a professional environment.

 

Learn flexibly with self-paced CPD courses.

 

This tutorial explores communication skills in the workplace, offering insights into key techniques for enhancing clarity, professionalism, and influence. Learn how to create a positive self-image, master assertiveness, balance enthusiasm with control, and leverage persuasion effectively. By refining these skills, you can build stronger relationships, avoid misunderstandings, and thrive in any workplace setting.

 

Learn skills that employers truly value.

 

Learning OutComes

  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

Programme Content

Topics:

  • Communication Styles
  • Dichotomies in Theory
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Frame of Reference
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • The lesson: balance enthusiasm with control
  • Thirty Ways to Persuade
  • The Persistent Response

Target Audience

  • Business owners, managers, entrepreneurs,
  • People seeking to expand their career opportunities
  • Existing employees looking to develop their CPD
  • Team Leaders and supervisors
  • Entrepreneurs planning to start their own business
  • Office workers at all levels

FAQs

This is a standalone course and assumes no prior knowledge.

Certificate CPD Accredited
Study Method Online
Course Duration 10 Hours
Start Date On going

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