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Certificate in Human Resource Management QLS Level 2

Course Overview

Certificate in Human Resources Online

This Level 2 Certificate in Human Resources Online is a self-paced course and is accessible for everyone interested. With no previous knowledge, the course instills the required skill-set to succeed in HRM. It comes with personal tutors for participating candidates.

With a course content of seven units, candidates are taught the basics of working in the HR department, the process of recruitment and selection, efficient interviewing techniques and the importance of employee training and development. The course goes further to enumerate the strategies for effective staff performance, the significance of giving rewards and the methods of ensuring decorum in an organization.

Course Syllabus

Our Level 2 CPD Human Resources Certificate contains seven units:

Unit 1: The Basics of Working in HR

Human resource management is an important part of any organization. It is the maximization of employee performance for the sake of improving business gains. This unit explains the objectives and functions of the human resource department and the importance of proper human resource management.

Unit 2: Recruitment and Selection

This unit is a guide through the recruitment process. Each step of the process is explained extensively, the roles and responsibilities of the human resources department in recruitment and staff selection are also discussed.

Unit 3: Successful Interview Techniques

The prosperity of a company depends on the employees, their efficiency and cooperation. This is why it is paramount to have expert interviewing skills. This unit outlines the various techniques to apply when preparing to interview potential employees.

Unit 4: Employee Training and Development

It is essential to pay attention to staff performance, as this is what pushes an organization forward. This unit trains candidates on determining the significant areas of improvement for each employee. The importance of employee training and development is also discussed.

Unit 5: Effective Performance Management

The fifth unit goes further into monitoring staff performance. It gives the strategies that ensure and maintain excellent staff performance in an organization.

Unit 6: How to Reward Employees for Good Attendance

Unit 6 explores the purpose and benefits of rewarding employees for things like excellent attendance and punctuality. It also explains how receiving rewards will greatly improve staff performance and make the work environment a lively and enjoyable one.

Unit 7: How to Deal with Discipline Problems in the Organisation

Preventing problems in the workplace requires firm disciplinary steps. The last unit of this course gives the most considerate disciplinary steps and trains candidates on the strategies that ensure discipline in an organization.

Career Path

This course provides candidates with the required skills set to work in several areas in any organization with an average salary of £25,000 a year for starters. The option of moving to the higher levels of this course is also available.

Who Shoud Take This Course
  • Human resource personnel in search of promotion
  • Anyone interested in a management position
  • Graduates looking for a CV boost
  • Business owners looking for more knowledge on efficient management
  • Anyone looking to work in a human resource department

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Course at QLS 2
Duration 125 Hours
Endorsement Body Endorsed by Quality Licence Scheme

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Customer Reviews
Reviews: (3)
Logistics and Supply Chain Management (Level 4)


Its very convenient, I have time to go through the materials and make the assessment when I have time next to work. I get feedback always within couple of days.
I get very useful materials, the course is really about the topic, very detailed and connected to reality.

Cser Aliz
Public Relations - Level 1


I do like a part dedicated to the practice in your studying material, that prevents from a passive reading of the material and helps to apply a new knowledge right now or at least to try to do it. As well, it's a great technique to memorise new material, because I did remember my answers to your questions in the texts. I've just started my course so maybe later I can provide and share with you more my insights I'll discover. 

Makota Anna
Diploma in Diet and Nutrition - Level 5


  • Easy to approach instruction
  • Very organised and helpful Tutor at any time.
  • The way my teacher presented the course information by hitting the main points
  • Great teacher, who knows the material
  • I am confident that I firmly understand Nutrition and diet from my teacher's teaching
  • The improvement of course material related to tests
  • He gives good notes
  • The quizzes and online assignments are very helpful for the tests and questions clearly explained.
  • My teacher follows up with my work and many more my list is endless and its my pleasure.

Atim Grace