Effective human resource management means knowing how to deal with difficult situations. No workforce is 100% perfect and there will always be challenging individuals and scenarios to manage. In some instances, employees bring key issues to the attention of management. In others, team leaders and managers must proactively isolate problem behaviour where it exists. But wherever issues are detected, knowing how to deal with them effectively and professionally is one of the most important human resources disciplines. Anything to the contrary could stand to make the problem even more serious than it already is.
This advanced tutorial is ideal for business owners, managers, HR managers, team leaders and anyone in charge of overseeing other employees. Study the causes and effects of grievances in the workplace, along with how to act when grievances are raised. Explore disciplinary procedures, some of the most common reasons for employee dismissal and how/when to help employees find alternative employment in specific cases..
This is a standalone course and assumes no prior knowledge.
|Course at QLS|
|Course Duration||10 Hours|
|Start Date||on going|