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Introduction to Hotel Management 


Introduction of Hotel Management

It’s hard to image a modern industry more relevant or robust than hospitality. Whatever may be happening in the world, people will always need to travel. Tens of millions of people every day, for a variety of reasons. Which in turn means that for those who work in hotel management, job security and long-term career prospects are total. Success in a hospitality setting means knowing how to predict and exceed expectations with flawless consistency. It’s an industry dedicated to delivering that crucial ‘wow’ factor as standard. In short, give people a reason to keep coming back for more and that’s exactly what they’ll do.

This engaging introduction of hotel management has been designed for anyone looking to succeed in a hospitality setting. Explore the characteristics of the hospitality industry, along with long-term career prospects in the sector and the role of the hotel manager. With a predominant focus on hotel management, course content covers also accommodation types, hotel departments, accommodation as a product, guest expectations and hotel classifications.



  • Explore various characteristics of hospitality Industry.
  • Explain the relationship between hospitality industry and tourism.
  • Explore major hotel departments and their functions.


Programme Content


  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospect of the Hospitality Industry
  • The Accommodation Sector
  • Hotels and Their Classifications
  • Types of Accommodation
  • The Accommodation Product
  • Types of Hotel Guests
  • Hotel Departments

Target Audience

  • Confident, self motivated and passionate individuals
  • Hospitality workers seeking for CPD
  • Hospitality staff  looking to expand knowledge and skills
  • Candidates looking to enhance their CVs
  • Anyone interested to expand their knowledge


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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