Home / CPD Modules / Train the Trainer / How to Establish and Maintain Rapport
The importance of establishing and maintaining rapport isn’t confined solely to professional training circles. Quite the opposite, as the way we’ve perceived by those around us can affect every aspect of life without exception. Rapport isn’t solely about developing ‘friendly’ or enjoyable professional relationships. Instead, it’s about the kind of collaboration where those involved are seamlessly in-synch with one another. In the training arena, it’s about removing the usual delegate-trainer barriers and working together to achieve collective goals. Which can only be accomplished when every delegate has sufficient respect, faith and trust in their trainer.
Learn how to establish and maintain rapport with customers, delegates and trainees alike, with this exclusive tutorial. Study the true value and importance of rapport, along with pacing and leading, matching and mirroring, sensory systems and more. Explore an introduction to effective role playing as a training tool, how to deal with common challenges faced when building rapport and maintain a good rapport once it has been established.
.Topics:
No prior knowledge is required to take this unit.
| Course at QLS | |
|---|---|
| Study Method | ONLINE |
| Course Duration | 10 Hours |
| Start Date | Ongoing |
| Awarding Body |
