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Dealing with Difficult Situations


How to Handle Difficult Situations

The unfortunate thing about difficult situations is they cannot be avoided. Particularly in a professional setting, challenging scenarios represent part and parcel of everyday life. As such, the worst thing anyone can do is pretend they don’t occur and fail to plan for them.  The question being - how to handle difficult situations positively and professionally? Working as a trainer, it’s inevitable that difficult situations and candidates will be regular features throughout your career. You can’t avoid them, so you need plan for them proactively. The greater your confidence in dealing with tough situations, the lower the likelihood they’ll impact your career in a negative way.

This exclusive course has been designed for existing and prospective professional trainers alike. Explore the importance of considering challenging events/incidents proactively, along with the potential costs of poor preparation. Learn how to face difficult situations like a pro, while exploring training in different forums/environments, team teaching and how to ensure that every candidate takes maximum value away from every workshop.



  • Identify advanced interventions for difficult situations

Programme Content


  • Training in Different Forums
  • What is Team Teaching?

Target Audience

  • Business owners, managers, supervisors and team leaders
  • Self-employed or company-employed trainers
  • Teachers, tutors and mentors pursing CPD
  • Candidates looking to improve communication skills
  • Candidates looking to enhance their CVs for better career prospects.


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body BOLC
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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