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Communication Techniques for the Workplaces


Communication Skills in the Workplace

The way we approach communication in the workplace will always be very different from our approach to communication in our private lives.  Or at least, there should be a distinct divide between the two.  Getting ahead in any professional setting means understanding and acknowledging the importance of honed and refined communication skills in the workplace.  Specifically, the kinds of communication skills and techniques that are appropriate and effective for the workplace.  If you want to make your voice heard in a working environment, you need to consider how workplace communication techniques are fundamentally unique.

Discover what it means to become a more effective and professional communicator with this exclusive tutorial.  Explore a range of communication styles, along with the importance of creating a positive self-image and a number of key communication techniques for the workplace.  Learn about the seven things people determine from your appearance alone, the importance of preparation, how to use assertiveness and self-attitude to your advantage, the art of persuasion, how to balance enthusiasm with control and so much more besides.



  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

Programme Content


  • Communication Styles
  • Dichotomies in Theory
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Frame of Reference
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • The lesson: balance enthusiasm with control
  • Thirty Ways to Persuade
  • The Persistent Response

Target Audience

  • Business owners, managers, entrepreneurs,
  • People seeking to expand their career opportunities
  • Existing employees looking to develop their CPD
  • Team Leaders and supervisors
  • Entrepreneurs planning to start their own business
  • Office workers at all levels


This is a standalone course and assumes no prior knowledge.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

Get Information


Course Level
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Pay in Instalment Full Fee £ 120, Deposite £ , ( £ 0/month )
Full Fee:    £ 120

Discount:    £ 30

Pay Today:    £ 90

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Pay in Full
Get £ 30 Discount Pay Today £ 90
you can pay Staff Training Solutions using payatrader
Pay in Instalment Full Fee £ 120, Deposite £ , (£ 0/month)
you can pay Staff Training Solutions using payatrader
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