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An Introduction to Workplace Violence


Define Workplace Violence

According to the official HSE definition, the term ‘workplace violence’ refers to “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behaviour that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors.” Contrary to popular belief, violence can happen in any workplace and isn’t nearly as uncommon as most believe.  Effective control and elimination of violence in the workplace is can only happen when every member of the workforce at every level plays their part.  All of which begins with the targeted study of the causes and effects of violence in the workplace.

This important tutorial has been designed for business owners, managers and members of the workforce at every level.  Explore a detailed definition of workplace violence, along with a breakdown of the cycle of violence and how/why it can be triggered.  Study the anger management process, build an understanding of the behaviour wheel and learn how every employee can and should contribute to the elimination of workplace violence.




  • dentify some warning signs of violence
  • Apply the cycle of anger
  • Understand Albert Bandura’s behavior wheel and how it applies to anger

Programme Content


  • What is Workplace Violence?
  • The Cycle of Violence
  • Understanding the Behavior Wheel
  • The Anger Management Process

Target Audience

  • Business owners, managers, entrepreneurs,
  • People seeking to expand their career opportunities
  • Existing employees looking to develop their CPD
  • Team Leaders and supervisors
  • Entrepreneurs planning to start their own business
  • Office workers at all levels


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

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Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 50

Discount:    £ 40

Pay Today:    £ 10

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