Telecommunication plays a vital role in a business as it facilitates the organizations to communicate successfully with consumers and perform high standards of customer service. Telecommunication boosts the teamwork and allows the employees to work together easily from everywhere such as mobile telecommunication provides an opportunity of more flexible working to the organizations that they can allow the employees to work professionally from home. With the introduction of smart phones employees can reach the higher levels of productivity and potential.
It is impossible to take no notice of the productive outcomes of telecommunications technology to any industry because without it, a small business can’t survive in the modern economy.
The unit provides a broad overview about telecommunication system and describes its various tools such as e-mail applications, e-mail etiquette, telephone etiquette and instant messaging etiquette. It also introduces the telecommunicating and explains the preparation method for telecommuting.
On the completion of this unit learners will be equipped to identify the policies and procedures checklist and workplace rage..
After the completion of this course learners will be able to:
This is a standalone course and assumes no prior knowledge.
|Course at QLS|
|Course Duration||10 Hours|
|Start Date||On going|