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Establishing Effective Telecommunication system


Establishing Effective Telecommunication system

Telecommunication plays a vital role in a business as it facilitates the organizations to communicate successfully with consumers and perform high standards of customer service. Telecommunication boosts the teamwork and allows the employees to work together easily from everywhere such as mobile telecommunication provides an opportunity of more flexible working to the organizations that they can allow the employees to work professionally from home. With the introduction of smart phones employees can reach the higher levels of productivity and potential.

It is impossible to take no notice of the productive outcomes of telecommunications technology to any industry because without it, a small business can’t survive in the modern economy.

The unit provides a broad overview about telecommunication system and describes its various tools such as e-mail applications, e-mail etiquette, telephone etiquette and instant messaging etiquette. It also introduces the telecommunicating and explains the preparation method for telecommuting.

On the completion of this unit learners will be equipped to identify the policies and procedures checklist and workplace rage.



After the completion of this course learners will be able to:

  • Make telecommuting work
  • Deal with workplace rage
  • Address technological issues


Programme Content


  • E-Mail Applications
  • E-Mail Etiquette
  • Telephone Etiquette
  • Instant Messaging Etiquette
  • What is Telecommuting
  • Preparing for Telecommuting
  • Workplace Rage
  • Policies and Procedures Checklist


Target Audience


This is a standalone course and assumes no prior knowledge.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

Get Information


Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date On going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

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