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Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Particularly for those looking to climb the career ladder, confident communication skills are an absolute must. From entry-level members of the workforce right up to senior board members and business owners, communication can and often does make all the difference. Learning how to listen, converse, ask questions and read non-verbal cues help build priceless skills and confidence for life.
Explore a series of critically-important communication essentials with this inspiring ‘Elements of the Communication Process’ tutorial. Discover the value and importance of active listening skills, along with what it is that defines an active listener. Study a detailed breakdown of the 10 ‘ingredients’ for good communication, along with how to select and present the right questions to obtain the information you require.
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No prior knowledge is required to take this unit.
| Course at QLS | |
|---|---|
| Study Method | Online |
| Course Duration | 10 Hours |
| Start Date | on going |
| Awarding Body |
