Banner Site Banner

Home / CPD Modules / Marketing / Verbal Communication

Verbal Communication


Verbal Communication Definition

Here’s a question – to what extent does the way an individual speaks define who they are in your eyes?  How many immediate and extensive judgments do you make based solely on verbal communication?  More importantly, what is your own approach to verbal communication telling others about you?  Making assessments and judgements based on verbal communication is both natural and inevitable.  This in turn means that if you want your own verbal communication skills to paint a positive picture, a proactive approach is required.  Which is a process that begins with considering your current strengths and weaknesses, before moving onto the development of stronger and more confident verbal communication skills for life.

This inspiring tutorial has been designed for anyone with an interest in becoming a more confident and capable verbal communicator.  Discover how being yourself and sounding your best are strongly linked, along with the concept of the service image and how to plan the ideal answer ahead of time.  Study a detailed verbal communication definition and learn how to flourish with complete confidence in every verbal exchange you take part in.



  • Explore verbal communication techniques

Programme Content


  • Being Yourself and Sounding Your Best
  • A Service Image
  • To Serve and Delight
  • Planning the Ideal Answer

Target Audience

  • Business managers and entrepreneurs with desire to improve their abilities
  • People working in PR, advertising and sales departments
  • Anyone considering to start their own business
  • Individuals looking to enhance their CVs
  • Existing marketing professionals looking to develop their CPD


No prior knowledge is required to take this unit.


  • Participants:8 - 400
  • Duration: 2 - 3 hours
  • Participation:Only collaborative

Key Benefits

Get Information


Course at QLS
Study Method Online
Course Duration 10 Hours
Start Date on going
Awarding Body
Full Fee:    £ 120

Discount:    £ 96

Pay Today:    £ 24

Apply Now

Pay in Full
Get £ 96 Discount Pay Today £ 24
you can pay Staff Training Solutions using payatrader
Related Modules

Customer Reviews
Reviews: (0)